- The customer has to contact the bank to initiate this facility on their mobile number
- There is no charge to the customer for this
IDBI Bank has launched a banking service for its customers on WhatsApp. All customers will now be able to easily access basic banking services through this facility. To avail WhatsApp banking, the customer has to save the bank’s WhatsApp number in his phone and give his WhatsApp number to the bank. Then the bank will launch this feature on your WhatsApp number. You have to contact the bank to start this facility on your number.
These facilities will be available
WhatsApp banking service will provide the customers with essential banking services like account balance information, last 5 transactions, applying for check book, details by e-mail, interest rate as well as information of nearest IDBI Bank branch and ATM. This facility can be availed 24 hours (24 x 7) daily.
ICICI Bank has also started this service
ICICI Bank has recently expanded WhatsApp banking services to its customers. The customers of the bank will now be able to avail services related to FD, bill payment and trade finance through WhatsApp banking. For this, you have to send the message through WhatsApp to the registered mobile number (86400 8643) from the bank.
What services will customers receive?
Retail customers can now invest in FDs on WhatsApp.
Electricity, LPG and postpaid mobile phone bills can be paid.
Corporation and MSME owners can get information related to trade finance.