In this digital age, it is a common joke that Netflix cancels its shows at the drop of a hat. As it turns out, the analytics-first company is ranking low on customer satisfaction. a new study from whip mediaCompared to eight other streaming platforms, Netflix comes in at the back in perceived value.
Of those platforms ranked, HBO Max comes first in price satisfaction, despite being one of the most priceless streamers on the market. The Warner Discovery-owned platform is followed by Disney+, Hulu, Paramount+, Prime Video, Discovery+, Peacock and Apple TV+.
It’s a win-lose dataset for Netflix, given that streamer even ranked first in a poll asking, “If you can only keep one, which one?”
Netflix garnered more than 41 percent of the vote from respondents, with Hulu taking a surprising second place with 21 percent. HBO Max rounded out the top three with 13 percent of respondents saying they would choose the platform over any other platform available.
Disney+ (nine-percent), Prime Video (six-percent), and Paramount+ (two-percent) were the only other platforms to receive more than one percent of the vote. Apple TV+, Discovery+ and Peacock each got one percentage point each. Three percent of those surveyed said they would give up streaming all at once while the remaining three percent chose a platform other than the nine listed.
Earlier this year, Netflix increased its price. Its base package now costs $15.49 per month while its UltraHD streaming pack can cost upwards of $19.99.
In a statement, a Netflix spokesperson said: “We understand that people have more entertainment options than ever before and we are committed to delivering a better experience for our members … we are updating our prices. So that we can continue to offer a wide variety of quality entertainment options. As always, we offer a wide variety of plans so that members can choose a price that works for their budget.”
HBO Max’s price rivals that of the Apple TV+ while others are only $4.99 per month.
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Reference from comicbook.com