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“Passive resistance” or subtle boycott at the orders of the boss | Worked

The basic dynamic between boss and employee is familiar to all of us. It is included in article 5 of the Workers’ Statute, among the labor duties are that of complying with the specific obligations of the position, in accordance with the rules of good faith and diligence, complying with the orders and instructions of the employer in the regular exercise of their managerial faculties and contribute to the improvement of productivity. In principle, it is not even necessary for the employee to understand why he must perform a task or to agree with the strategy chosen by his superiors to reach his objectives, although when this happens it is very possible that we end up with a case of resistance. passive. Passive resistance takes many different forms. Unlike active resistance, which openly manifests opposition, it involves failing to fulfill functions in an equally deliberate but much more sneaky way. It is what happens when a boss orders a task and the employee accepts it but always knowing that he is not going to fulfill it. As he says “yes” he is actually thinking only how to appear to be in it, because he has no intention of going through with it. It is also about taking advantage of any legal loophole or business regulations to evade requests by applying the law of the minimum necessary as a form of dissidence. Passive resistance is often silent, but it has nothing to do with defeat: it is actually a form of boycott. He always arrives on time, which indicates a certain commitment. He is very present: you can hear him typing and he speaks on the phone in a raised tone (what in marketing is known as brand presence: by making noise, everyone realizes that you are there). He walks very quickly from one place to another, to get a coffee, to the bathroom, to the dining room: he will have so much to do that he is in a hurry everywhere. He doesn’t take any more work, implying that he’s “at the top”, and always has his say in meetings (her interest in him seems genuine). Socialize a lot and well: an impeccable public relations strategy. He keeps up the appearances of every good employee, and deep down, he always was: Often the most competent, independent, and committed workers are the ones who exhibit the most passive resistance. They are people who care enough about their work and their organization to settle for a decision they don’t share, yet are perceptive enough to detect whether a disagreeing point of view could jeopardize their career. A person with greater productivity, more positive and with greater involvement will demand that they get involved with her and when he does not get it, it is natural for her to feel cheated or disappointed. One possible response is explicit protest. But there is also the possibility of passive resistance. This reaction may surface more frequently in a hierarchical organization where it is culturally unacceptable to directly oppose the views of superiors but also very much depends on the character, resilience and adaptability of the employee. “Sometimes there is a contradiction because companies demand engagement or commitment and that must be bidirectional: if they want you to get involved in a department, task or in your functions, they must encourage you to feel involved. If they simply inform you and don’t involve you in making decisions that affect you, then you won’t have that commitment,” Elisa Sánchez, a psychologist specializing in occupational health and director of Idein, tells us, confirming that the changes that have taken place In the labor scenario in the last two years, due to the pandemic, the attitudes of employers but also of employees have changed. People who tend to avoid confrontation, especially with authority figures, are the ones who most resort to this attitude. Silent aggressive behaviors are sometimes slippery and difficult to identify, but they are always painful for those who suffer from them and often for those who suffer from them. Pretending to be well at work, making an effort to smile and appear at ease, and doing it systematically exhausts employees, because showing positive emotions influences the satisfaction that we later have in our personal lives. But for project managers, often employees themselves, it’s also hugely frustrating not knowing what to expect. This is the conclusion of an international study published in the ‘Spanish Journal of Psychology’ in which the Complutense University of Madrid (UCM), the Erasmus University of Rotterdam (Holland) and the University of East Anglia (England) participate. The consequences, he warns, are the appearance of various symptoms of stress, depression, fatigue, insomnia or anxiety, and an increase in the levels of emotional exhaustion, understood as physical and mental decline. “One of the problems of passive people is that they endure, endure and endure: the situation bothers them but they do not have the skills to be able to express that request to the other person”, describes Elisa Sánchez. An extra aggressiveness can be added to this passivity: even if they lack the skills to transmit the complaint, they do have the ability to boycott the petition. “If the employees are made a participant in a decision, it will be easier for them to end up seeing its benefits, if it is a desired change”, clarifies this psychologist. “Resistance is more frequent if the changes are presented as an imposition and they are not given meaning,” she adds. In any case, silent boycott and passive aggressiveness do not benefit anyone in a work environment. The opposite happens with assertiveness that helps in any situation. «It is an ability that will allow us to express, with facts, something that we do not like. It is the style of communication that has the most impact on the rest”, assures Elisa Sánchez. This psychologist gives us an example of how to raise discontent assertively with your boss: “When this decision was made, or when you informed me, I was surprised. I would have liked my opinion to have been taken into account, because when I am not taken into account I feel distanced or I feel that my opinion does not matter, so I stop feeling involved. Of course, being assertive does not imply being right. Being clear and decisive does not mean that things will be resolved as one would like.

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– Article Written By @Amaia Odriozola from https://smoda.elpais.com/trabajo/resistencia-pasiva-o-boicot-sutil-a-las-ordenes-del-jefe/

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